DPC Directory

How to Choose an EHR for Your DPC: What I Learned Switching After Almost 5 Years

My DPC Story · August 30, 2026

In short

Dr Concepcion said her practice had been on the EHR it opened with for one month short of five years in direct primary care. Dr Concepcion said a question to ask vendors is how to leave them, including data export format, fee and notice period. Dr Concepcion said she wanted four cost buckets built, starting with the subscription.

Key points

  • Dr Concepcion said direct primary care has a membership rather than a claim, which changes the question about what the system does.

    In direct primary care, there is no claim. There's a membership.
    — Maryal Concepcion, MD, host on My DPC Story, August 30, 2026. Listen at 5:30
  • Dr Concepcion said the highest worksheet score is not always the winner and scores are weighed against one's vision.

    The highest score is not always the winner. You weigh the scores against your vision
    — Maryal Concepcion, MD, host on My DPC Story, August 30, 2026. Listen at 7:35
  • Dr Concepcion said one question for vendors is what data export looks like if she needed to move again, including format, fee and notice period.

    What does data export look like if I need to move again in five years?
    — Maryal Concepcion, MD, host on My DPC Story, August 30, 2026. Listen at 13:15
  • Dr Concepcion said adding up four cost buckets over three years and dividing by 36 months was more likely the real monthly cost.

Chapters

  1. 1:25 Why the practice is switching EHRs
  2. 4:48 What an EHR means in DPC
  3. 5:45 Ten categories to compare
  4. 8:00 Five questions before switching
  5. 12:05 Running demos and vendor questions
  6. 16:46 Running the math on costs
  7. 19:15 Emotional side and post-switch reality
  8. 21:41 Survey update and next voting